We collect personal information such as your contact information (name, e-mail address, etc.), billing/shipping information (credit card number, shipping address, etc.). We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. The information you provide is used to fulfill your specific request. It is not disclosed to any third party in any way that personally identifies you.
This website may use cookie and tracking technology, depending on the features offered. A cookie is a small data file that a website may send to your browser and which may then be stored on your hard drive. This will enable our systems to recognize your browser and provide features such as the storage of items in your Shopping Cart. No personal information is stored in these cookies. However, if you disable cookies, you may not be able to complete your transactions on this website. We recommend that you leave them turned on or contact our Customer Service to have your order placed.
Our website may also use other technologies to track pages on our website that our visitors view; for gathering information such as browser type and operating system; tracking the number of visitors on this website; and understanding how visitors use our website.
We may track the internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Your privacy on the Internet is important to us. We use Secure Sockets Layer (SSL) technology that allows us to encrypt sensitive information you input at 128-bit strength. Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the internet. Information is first encrypted on your computer and then decrypted on our server, preventing anyone from accessing any information in between. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the prefix of the URL changing from http:// to https://. This indicates that a secure connection has been established.
When creating an account with SantaBarbaraChiliRoasters.com, you'll be asked to provide a personal password. You will be required to use your chosen password for all future access to your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SantaBarbaraChiliRoasters.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Your email address is used to contact you concerning inquiries before, during and after your order is placed. We also use your email address to inform you of our new products, services and offers. You can opt out of such marketing communications at any time. All marketing email and direct mail communications, such as sale emails, newsletters and exclusive special offers, have easy-to-follow instructions on how to stop receiving them.
We try our best to provide accurate information on our website. However, there may be times when some information on the website is inaccurate, out-of-date or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.
* By e-mail: [email protected]
* By Phone: (866) 425 4693 (Monday-Friday 9:00 am - 5:00 pm PST)
Please check our website frequently to see recent changes.